Privacy Policy

Acero Construction ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights in relation to it. It is intended to reflect the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

Information we collect

We may collect the following types of information:

• Information you give us. When you use our contact form we collect your name, email address, phone number and the contents of your message. We only ask for the details we need to respond to your enquiry.
• Information collected automatically. When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser and device type, the pages you visit and the time of your visit. This information is generally not linked to your identity.

How we use your information

We use the information we collect to:

• respond to your enquiry and provide quotes or services you request;
• communicate with you about your project;
• operate, maintain and improve our website and services;
• understand how visitors use our website (analytics); and
• meet our legal and regulatory obligations.

Cookies and analytics

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help the website function and help us understand how it is used.

We use Google Analytics 4 (GA4) to collect aggregated statistics about website traffic and usage, and Google Search Console to monitor how our site appears in Google search results. These services are provided by Google and may set cookies and collect information such as your IP address and how you interact with the site.

You can control or disable cookies through your browser settings. You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling cookies may affect how parts of the website work.

Third-party service providers

We use trusted third-party providers to help us run our website, including our hosting provider and Google (for analytics and search monitoring). We may also use services such as Cloudflare Turnstile to help protect our contact form from spam. These providers only receive the information they need to perform their function and are expected to handle it in accordance with their own privacy policies.

Disclosure of your information

We do not sell or rent your personal information. We may disclose your information to service providers who assist us in operating our business, or where we are required or permitted to do so by law.

Data retention

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law. Enquiry information is retained for as long as necessary to respond to and manage your enquiry and for our business records.

Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. Information submitted through our contact form is transmitted securely and delivered to our team.

Access and correction

You can request access to the personal information we hold about you, and ask us to correct it if it is inaccurate. To do so, please contact us using the details below.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you can make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly.

Contact us

If you have any questions about this policy or your personal information, please contact us:

Acero Construction
139 Moylan Road, Wattleup WA 6166
(08) 9414 1798
tariq@aceroconstruction.com.au